Confirmations are hours
Confirmations are hours. They just never show up on the board.
The afternoon still disappears into phone tag, maybe replies, and updates that lag until the route is already wrong.
Not because dispatch missed a cue. Because nobody owns one quiet path before the truck rolls.
You do not need louder reminders. You need a plain confirm and reschedule loop that runs without stealing the office.
If confirms still eat the afternoon, start with an Audit on one visit type and how it gets confirmed.
