Trades
For trades and field shops
Calgary shops lose hours in the office, not on the truck.
Quotes that never get a reply. Handoffs after the job. Friday exports that still mean Sunday books.
When the first cold snap or storm fills the board, that office work is the first thing to slip.
Books and the close? See bookkeepers.
Where hours hide
Behind every job sits supplier admin nobody bills for: parts ordered, deliveries sorted, statements matched.
Quote follow-up
BeforeSolid quote goes out. Silence until Sunday.
AfterPolite chase on a schedule. Owner handles real replies.
Job close-out
BeforeAfter the truck leaves, notes and invoice chase live in someone's head.
AfterClose-out prompts the admin path. Exceptions stay human.
Sunday-night books
BeforeWeek looked full. Books still wait until Sunday night.
AfterHeavy pack drafted in-week. Sunday is not the real start.
Field notes
Start here
Prefer a worksheet first? 4-Hour Finder
After Implement, some shops keep a light Operate loop.