Two slots already empty

The board looked full. Two slots were already empty and nobody knew until the truck was rolling.

Not because dispatch missed a cue. Because confirmations still lived in afternoon phone tag instead of one path before the route locks.

By the time someone updated the board, the empty miles were already booked.

You do not need louder reminders. You need one quiet confirm and reschedule path that runs before dispatch commits the day.

If empty slots keep costing truck rolls, start with an Audit on one visit type and how it gets confirmed.